Hi my problem is not this new family website but original Lowe/Reigate site. I am administrator but been so long ago, have since changed email address and password. My mother died last year and cannot access the original family tree. This is very upsetting. I opened another account under Lowe but havent got all original stories and pictures. Please help! My new email is jacquiey9@gmail.com. Havent access to original.